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About Us

CHANNEL BEYOND Information Co., LtdFocus on customer experience service outsourcing total solution providerCHANNEL BEYOND Information Co., Ltd Founded in 1997, it is one of the earliest and largest customer service center outsourcers in China. Chengbo has 25+ operation bases and R & D centers in China, Southeast Asia, South Asia, South America and other regions, and provides content audit Online services, voice services, marketing services, intelligent customer service, personnel services, RPO, management consulting, training and other high-quality outsourcing services.

  • Operation base and R & D Center

  • Talent supply

  • Honorary qualification

  • Brand customers

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Main business

Provide you with all-round and customized outsourcing services

Why choose us

01Strong recruitment delivery capability

02Mature personnel management mechanism

03Perfect training system

04Efficient operation management system

05Complete quality inspection management system

06A management team with rich experience in international management and localized services

Industry Cases

  • Human resource outsourcing

    With the rapid development of customer business, in order to meet the needs of the continuous expansion of the team, it is necessary to ensure the operational efficiency of the telephone business, ensure the safety of personnel services, meet the nee

  • business outsourcing

    The Internet company expanded the Southeast Asian market in 2016 and employed foreign language personnel locally to provide customer service; due to cultural and language issues, the service satisfaction has been below 80% and cannot be broken throug

  • Content Moderation

    This platform integrates multiple functions such as games, social networking, and voice rooms. It is a cooperation project generated to ensure that customers' text, voice and other instant communication channels on the platform comply with local lega

  • business outsourcing

    It has carried out all-round strategic cooperation with the world's top 100 communication operators for 16 years, and has become the only designated operator of the self-control other operation project for 6 consecutive years.

  • peak support

    Exclusively providing outsourcing services for a government public hotline with more than 100 people.

  • Offshore customer service

    Project introduction of offshore customer service outsourcing in large-scale catering industry: Offshore customer-service outsourcing in large-scale catering industry has a full set of qualifications to carry out offshore outsourcing business. In the

  • Business outsourcing case - automobile manufacturing industry

    Our customer service hotline cooperating with a well-known Japanese automobile brand was launched in Nansha workplace, Guangzhou on July 1st, 2018, providing customers with 365 day, 24-hour business consulting, complaint handling, satisfaction return

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    Brand customers

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    Address: Rooms 1-3, No. 174, siyouxin Road, Yuexiu District, Guangzhou

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